← Back to How We Help
COMMUNICATION SUPPORT

Help your child communicate in ways that work for them

Communication is more than spoken words. A child may communicate through movement, facial expression, behaviour, pictures, signs, objects, typing or an AAC system. The goal is not to make every child communicate in the same way. It is to help them feel understood, respected and able to influence what happens around them.

Parent and child communicating together

Begin by noticing, not testing

When adults ask repeated questions, a child can feel under pressure to perform. Try observing what they already do to request, refuse, seek help, share enjoyment or ask for a break. Treat those actions as meaningful communication and respond consistently.

Pause for longer

After speaking or showing a choice, wait quietly. Some children need extra processing time before they can respond.

Use fewer words

Say the key message first: “Shoes on”, “Drink or snack?” or “First toilet, then garden”. Add explanation only when it helps.

Show as well as tell

Pair words with a gesture, photograph, symbol, written word or the real object. Visual information remains available after speech has disappeared.

Try this at home today

Create two genuine choices

Offer two options you can accept, such as apple or banana, bath now or in five minutes, music or quiet. Show each option and accept pointing, looking, reaching, signing, speaking or using AAC as a valid response.

Build communication into routines

Pause before a familiar part of a song, keep a favourite item visible but not immediately available, or wait beside the closed door before going outside. These natural pauses create a reason to communicate without turning the moment into a test.

When communication becomes difficult

Distress, silence, echolalia, repeated phrases or behaviour may increase when a child is overwhelmed, in pain, unsure what is happening or unable to express a need. Reduce demands, make the environment calmer, offer a break and return to the conversation later. Regulation comes before teaching.

Working with nursery or school

Ask staff which communication methods are understood and available throughout the day—not only during specialist sessions. A useful shared plan should explain how your child says yes, no, stop, help, finished, more, pain and break. It should also record how adults will respond.

Where AAC is used, it should travel with the child and be available across lessons, play, meals and community activities. Adults should model it without demanding imitation.