Accessible facilities and practical access
Plan journeys and days out using reliable information about Changing Places toilets, step-free entrances, parking, lifts, seating, hearing support and venue access across England.
Important facilities to check
- Changing Places toilet versus a standard accessible toilet
- Step-free entrance and internal routes
- Hoists, changing benches and transfer space
- Blue Badge parking and drop-off points
- Accessible seating and companion spaces
- Hearing loops, captioning and visual information
- Quiet rooms and safe waiting areas
National access tools
Do not rely on an access symbol alone
- Ask for door widths, gradients and lift sizes if relevant.
- Check whether toilets are locked or require a key.
- Confirm that equipment is working on the day.
- Ask how far parking is from the entrance.
- Check emergency evacuation arrangements.
Prepare a backup plan
Save the venue telephone number, nearest alternative toilet, parking details and a second accessible location. Facilities can be temporarily closed, so checking on the day is sensible.